Buyer support
Frequently asked questions
Answers about product formats, custom formulations and preparing an OEM or ODM inquiry.
Product formats
What products do you manufacture?
We manufacture dietary supplements in capsule, tablet and powder formats, as well as herbal teas and functional gummies. Explore our product lines.
What packaging formats are available for herbal tea?
Options include pyramid tea bags, filter bags and tins. Tell us your preferred pack format when you share your blend requirements. Explore herbal tea options.
Customization & samples
Can you work with my formula or develop one for me?
Yes. We offer OEM manufacturing for customers with an existing formula and ODM support for customers who need help developing a formula and selecting a format.
Can I review a sample before production?
Sample review is part of our process. We discuss the formula and packaging with you, then review the sample and agree on the specifications before production.
Can I customize the base or shape of a functional gummy?
We can discuss shape options and pectin, gelatin or carrageenan bases. Share the formula, shape and target market you have in mind so we can review which options fit your project.
What are the order terms for functional gummies?
Gummy orders have a minimum quantity of 1 metric tonne. Free samples are available. Delivery is 15–20 days after receipt of the deposit, with bottles, bags or custom packaging. These terms apply to gummies. Contact us for the terms for herbal tea and dietary supplements.
Starting a project
What should I include in my inquiry?
Tell us the product format, destination market, preferred packaging and estimated order quantity. If you have an existing formula or specific testing and documentation requirements, include them in your brief.
OEM / ODM inquiries
Ready to share your brief?
Start with the product format and your target market.